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Communicating To Build Trust

In this workshop, participants learn effective communication. Each person draws upon new skills, including how to make accountable requests and agreements, encourage others, transform frustrations, eliminate gossip and speak effectively at meetings.

Course Overview

Did you hear what I meant to say? In this workshop, you learn the difference between listening and hearing, and how to use language to impact positive change. Participants draw upon new skills, including how to make accountable requests and agreements, encourage, transform frustrations, and eliminate gossip.

Course Description

Most people do not realize when they are thinking or speaking in ways that demoralize themselves or others. This workshop is designed to provide awareness and strategies for noticing and transforming communications to create more positive and encouraging relationships and effects.

Major Topics

  • Reading and Responding to Verbal and Non-Verbal Cues
  • Flexible Listening
  • Giving and Receiving Feedback
  • Encouraging and Empowering Communications
  • The Power of Word Choices


This workshop is appropriate for participants committed to understand and acquire greater awareness and a larger repertoire of responses when communicating with others.

Course Objectives

This workshop provides participants with a powerful means to become conscious of the power of their thoughts and words in causing a wide range of effects. Each leaves the session with tools for consciously creating communications that build morale, improve relationships and restore encouragement.


1-4 Hours (from Overview to Full Workshop)

Cost and Times

See Options and Registrations Links